Burnham On Sea Holiday Village

By Carly on 16/04/2019

9/10

Lovely staff, fantastic activities. Area not amazing but in close proximity to some nicer areas. We had a fantastic time.

By Kelly on 09/04/2019

4/10

Unfortunately we were very dissapointed. The holiday park is located next to the beach prominade, which should be lovely but yet is spoilt by ‘boy racers’ pumping music out of their cars all night until 2am/ 3am in the morning. The music can be heard all over the park although is worse for those whose caravans back right onto the prominade (main road). We were staying here for a week and every night we had to put up with this. The security team and the staff were nice and all said this is a constant problem at this park. We complained quite a few times but all the staff would do is appologise (which is nice but doesnt help our holiday is spoilt) and we were offered no option of moving whilst we were there and no compensation for our inconvenience. In the end we left a day early. I book with Haven a lot throughout the year but will not book with Haven again and warn anyone about booking with this park - you will get no sleep and the staff just expect you to put up with it. Very very dissapointed and a shame as the parks facilities are great.

By Linda on 01/04/2019

9/10

Great holiday beautiful caravan and lot s to do around the area.

By Michael on 19/11/2018

7/10

Great holiday place and lots for kids to do, my 3 year old didn't really enjoy the evening entertainment but was good value for money and we enjoyed it.

By Nina on 13/11/2018

8/10

Had a great long weekend at Burnham Holiday Village, and really enjoyed the pool. Did find, though, that all other activities that required booking, had been booked up by the time we got there. Weather was freezing, so we didn't want to be outside too much, but disappointed that we couldn't do at least one extra bookable activity.

By Sharon on 30/10/2018

6/10

Check-in was poor and caravan was dirty. Kitchen worktops and tables had food on them, whilst the light switches had sticky fingers marks on them. I booked two caravans in different names my elderly parents and Aunt stayed in one we had the other. My parents left my Aunt in the caravan there on departure at 9am as she was being collected at 9.15. Staff entered the caravan between these times and asked when was she intending to leave, despite check out not being till 10. She was very confused and felt pressure to leave which she did. She then had to wait with the luggage outside in the cold till she was collected. She is frail and this is not acceptable in my opinion. Pool was good.

By on 29/10/2018

5/10

We booked a week break at Burnham, but we had to cut our stay short after 24 hours because bout 5 month old daughter was taken into hospital. I phoned the holiday park to advise we had dropped the keys back early and explained why. The customer service was shocking. They weren’t remotely interested in why our holiday had been cut short. The caravan was advertised as a deluxe (newer) model, but it stank of beer when we arrived and the carpets in the bedrooms were stained. I’ve had a lot of holidays at this park and I’d probably think twice now before rebooking.

By Lisa on 15/11/2018

9/10

Great location. We were visiting friends that live in Somerset and this was a good base. We liked that we could walk into the town and along the beach and to the nearby park. Nice not to take the car out all the time. Facilities were good. Staff were friendly. Didn't really use the club as we didn't have our child with us but we would bring our 6 year old back here to use all the outdoor facilities in warmer weather.

By Gloria on 22/10/2018

7/10

We enjoyed our short break. The caravan was clean and well stocked. However, the Windows could have been cleaned, as they were very dirty. Then everything would have been perfect.

By Julian on 17/10/2018

9/10

Great park, great location and outstanding value for money, will be returning in 2019

By Harry on 16/10/2018

10/10

enjoyed every day of it

By Kath on 15/10/2018

9/10

The caravan we had was perfect for us, few minutes walk we were on the sea front and a nice stroll of about 10minutes we was in the town , I will be booking again for next year...

By Rosemary on 15/10/2018

10/10

I came here last, about 30 years ago. I loved it then & so pleased to see how peaceful! , clean 7& tidy it was. I had a caravan at Mendip Close & was surprised how modern it was in such a lo fly position. I came by train & soon got served by Molly in reception, who was so friendly & helpful. Great that the bus still comes into the site for 8.45a.m. The layout cannot be faulted, even with some of the grass areas now used. I hope I shall be back again next year. I did not use any of the facilities but I'm sure they are still of a very high standard which the site endeavours to maintain. Keep up the good work.

By Alan on 15/10/2018

6/10

caravan needed a lot of attention, lots of broken and missing bits. holiday village was of a good standard.

By Sharron on 15/10/2018

10/10

Really good park with everything you could need on site as well as within short walk of Burnham on Sea. Staff we encountered were really helpful and friendly.